What the Milkman Can Teach us about Customer Experience

“Funny how the new things are the old things.” — Rudyard Kipling

have so many fond memories growing up in the St. Louis area… I remember when my Mom and my Grandma would wait anxiously by the back door for the local milkman to deliver fresh milk and butter for the family every day; the Avon lady coming to our house with the brochures showing the latest beauty…

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Debbie Goldfarb is the founder of Biz Made EZ and is a well-respected marketing and branding consultant working with both small and large businesses.

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Deborah Goldfarb

Debbie Goldfarb is the founder of Biz Made EZ and is a well-respected marketing and branding consultant working with both small and large businesses.